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  • Storage gone wrong: Who is at fault after Tooele mom loses a lifetime of possessions?

    November 30, 2020 1:17 PM | Deleted user

    https://www.ksl.com/article/50044272/storage-gone-wrong-who-is-at-fault-after-tooele-mom-loses-a-lifetime-of-possessions

  • CallPotential Announces New Integration

    October 19, 2020 11:52 AM | Deleted user


    SSM Integration PR _ email

    Powerful Technology Unlocked with Property Management and Communication Software Integration

     

    Self-Storage operators will benefit from the seamless integration of a leading provider of management software and a best-in-class communication system

     

    FOR IMMEDIATE RELEASE: Blue Bell, PA/Naperville, IL October 15, 2020, CallPotential, an omni-channel communication platform and best-in-class CRM, and E-SoftSys LLC, a leading provider of property management software for the self-storage industry announced today the integration of CallPotential’s communication platform with Self Storage Manager (SSM), an enterprise-class management software from E-SoftSys.

     

    SSM customers can now leverage the new CallPotential integration to achieve end-to-end performance connecting a holistic ecosystem of marketing, sales, collections, and internal call center software.

     

    "This has been a highly anticipated integration for some of our existing and potential new customers. With SSM's capabilities and CallPotential's technology, users can experience a seamless transition of customer information while gaining more insight behind-the-scenes.” shared CallPotential Founder and President, Phil Murphy. “This is a significant step for us as we continue to grow our presence in the industry and create technology that drives results".

     

    The bi-directional API integration provides operators with an arsenal of tools complete with automation, call routing and recording, operational controls, and robust actionable data on leads, including where they come from and how quickly and effectively their store teams are following up.

     

    "The importance of automating and facilitating timely, relevant communication for operators is rising at a rapid pace. We are pleased to announce an API integration with CallPotential which will meet the challenges of the increasing complexity of software and communications integration.", remarked Kat Shenoy, President and CEO of E-SoftSys.

     

    About CallPotential

    CallPotential’s award-winning CRM and communication platform integrates seamlessly with self-storage operators’ property management software allowing systemization and automation of lead management and collection management processes using omni-channel communication tools like text messaging, email, live and recorded calls, and live chat. CallPotential also empowers owners to run their own internal contact centers without investing in expensive hardware or hiring additional labor. These products combine powerful insight, transparency, and control into operations. To learn more about CallPotential schedule a demo or call 877-552-2557.

     

    About E-SoftSys

    E-SoftSys offers a complete suite of products and services that include Self Storage Manager - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature & Digital Storage of leases; e-CRM - Fully Integrated Customer Relationship Management (CRM) module; Customer Portal - A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - QlikViewTM Business Intelligence and Analytics, API integration to leading website providers, call center service providers, revenue management service providers, tenant insurance companies, cloud based gate systems and Lead Aggregators; 24/7 Customer Support - with Dedicated Team and Project Manager assigned for large operator implementations, as well as periodic upgrades to the software programs.

     

    Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email SSM.

     

    Request Demo 

  • What's happening at your facility?

    April 20, 2020 10:30 AM | Melissa Huff (Administrator)

    We are encouraging members to let us know about events that are happening at your facility or in your community.

    Opening a new facility? Let us know and we will post an article about it on our news feed.

    Have a manager that was recognized within your company or in your community? Let us know and we will join in celebrating their accomplishment.

    Call or email your submission, and we will let all our association members know about your news. Just one more way SSALA is working to connect self storage owners/operators/managers across the great state of Louisiana.

  • New Officers Elected to Lead SSALA Board

    November 27, 2019 10:27 AM | Melissa Huff (Administrator)

    SSALA welcomes the new officers that were elected in Baton Rouge at the Fall Expo. Our new President is Lonnie Bickford, Vice-President Magen Smith, Secretary Ben Evens and Treasurer is Shaun Ferguson. We appreciate the effort these members make to further the goals of our association and look forward to the new ideas they bring!

  • Emergency Preparedness Guide and How to Deal with the Media

    July 10, 2019 10:26 AM | Melissa Huff (Administrator)

    The threat of flooding is very real with the storm approaching our southern coast this week. The link below will download our emergency preparedness guide and offer strategies in dealing with the media should they show up at your property. It has offers information on using a designated spokesperson, talking to your current tenants, and much more.

    Emergency Preparedness and Your Media Response Seminar

  • Changes to the International Building Code Affect Self Storage

    April 01, 2019 10:22 AM | Melissa Huff (Administrator)

    With the support of its Code Committee, the national Self Storage Association successfully pursued several key changes to the 2021 International Building Code.

    1. An exception has been added to IBC Section 2902.3.3 to permit an increase in the location (to greater than every other floor) and maximum distance of travel (to greater than 500 ft) for restrooms.  The location and travel distance must be approved by the code official.
    2. The maximum allowable height of sprinklered facilities made of Type IIB materials (unprotected steel) and Type IIIB materials (noncombustible or fire-retardant-treated wood stud exterior walls and any interior construction) has been increased from 3 stories to 4 stories.  The Code continues to have total floor and building square footage limits.
    3. Pursuant to modified IBC Section 903.2.9, storage facilities are exempt from the automatic sprinkler system requirement if: (1) the total fire area is 12,000 sq. ft. or less; (2) the combined total fire areas are 24,000 sq. ft. or less; (3) the facility is no greater than one story above grade plane; and (4) all storage spaces are accessed directly from the exterior.

    These changes go into effect as they are adopted by local and state governments over the next several years.  Prior to the adoption on the local and state level, storage developers can request that the code official rely on the 2021 changes as acceptable alternative methods of construction pursuant to section 104.11 of the existing International Building Code.

    Please email Joe Doherty with any questions or to receive supporting documentation for these changes.


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Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by the Louisiana Self Storage Association of the third party sites, goods or services. The SSALA takes no responsibility for the content of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements. 

Louisiana Self Storage Association

13434 Plank Rd, Baker, LA 70714

Email: info@ssala.org

Phone: 225-955-0015

NOTICE TO TENANTS

The SSALA thanks you for supporting our industry. However, the SSALA is a not-for-profit trade association and does not mediate or resolve disputes between self storage operators and tenants. For issues with your facility or unit, please review your rental agreement and contact the individual named there. Alternatively, call, email, or visit the facility in person to address and resolve the concern. SSALA does not have the power, authority, or ability to remedy any disputes between an operator and a tenant.

All rights reserved. Louisiana Self Storage Association 13434 Plank Rd, Baker, LA 70714

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